About Responders

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Responders

Responders are trusted friends, family, or neighbors who should be notified when Devicebook detects an emergency in a Devicebook Smart Home. The home's owner chooses their responders using the Devicebook App.

When are Responders notified?

Responders may be notified when Devicebook detects any of the following emergencies in the smart home:

- Smoke or Carbon Monoxide (via Devicebook Air Safety)

- Water Leak (via Devicebook Water Safety)

- Intruder Alert (via Devicebook Security)

- Elderly Care Inactivity Alert or Missed Medication (via Devicebook Elder Care)

- SOS Button pressed

When any of the above emergencies are detected, Devicebook alert the homeowner first. If the alert is not dismissed as a false alarm, responders will be alerted. Note that when the SOS button is pressed, responders will be alerted immediately.

How many responders can a smart home have?

There is no limit to the number of responders a smart home can have.

Choosing Responders

Choose smart home responders for your smart home from the Devicebook App. They'll be notified when Devicebook detects an emergency in your home, or if you request assistance using the SOS feature.

You should choose people who you trust to get in touch with you or call for appropriate emergency assistance, such as close friends, family, or neighbors.

How to add a responder to your Devicebook Smart Home.

1. Tap "More" on the Devicebook App's navigation bar.

2. Tap "Responders"

3. Select the option to add a new responder

4. Enter their name, and their contact information.

5. Save your changes.

Your responder will be contacted to confirm that they would like to be a trusted responder for your smart home. When they accept, you'll see it on this page.

Removing Responders

You can remove smart home responders using the Devicebook App. Once removed, the individual will no longer be alerted when Devicebook detects an emergency in your home.

How to remove a responder from your Devicebook Smart Home.

1. Tap "More" on the Devicebook App's navigation bar.

2. Tap "Responders"

3. Find the responder you want to remove.

4. Tap the option to remove the responder, and confirm

The responder will be notified that they are no longer a responder for your smart home.

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